SHIPPING
All orders are packed and shipped within 1-2 days via Australia Post. Once your order has been shipped, you will receive an email notification with tracking information.
Please be aware that international orders may be subject to additional import taxes and duties. These may vary from country to country.
|
REGION |
DELIVERY |
COST |
|---|---|---|
|
Australia (Standard) |
3 - 5 business days |
$10 or free on orders over $99 |
|
Australia (Express) |
1 - 2 business days |
$15 or $5 on orders over $99 |
|
New Zealand |
3 - 7 business days |
$15 |
|
United States & Canada |
10 - 14 business days |
$25 |
|
Rest of World |
10 - 14 business days |
$25 |
RETURNS & REFUNDS
Due to the one-of-one nature of vintage items, all sales are generally final and we do not accept returns for sizing or change of mind.
Because each piece is unique, we encourage customers to carefully review all photos, descriptions, and measurements before purchasing.
If you have any questions about an item’s condition, measurements, or fit, please contact us before placing your order.
CONDITION OF VINTAGE ITEMS
All items sold by AL Vintage are genuine vintage garments and may show signs of wear consistent with their age.
Any notable flaws, marks, or damage will always be clearly photographed and mentioned in the product description. Minor wear or signs of age should be expected with vintage clothing.
INCORRECT OR MISRESPRESENTED ITEMS
If an item arrives significantly different from the description or photos, please contact us so we can review the issue and resolve it.
In these rare cases, we may offer a refund, store credit, or other appropriate solution once the item has been returned.
ORDER ISSUES
If there are any issues with your order, please contact us as soon as possible at:
info@alvtg.com
We’re always happy to help resolve any problems.