FAQS

About AL Vintage

AL Vintage is a curated online destination for premium vintage clothing and streetwear. Based in Sydney, Australia, we have been providing the very best in vintage since 2016.

Every piece is hand-selected, checked for quality and authenticity, and photographed with detailed descriptions so you know exactly what you’re getting. With over 15,000 pieces sold worldwide, we’ve built a reputation around carefully curated, one-of-one drops.

New arrivals release every Thursday at 6PM AEST.

 

Ordering & Shipping

Q: How do I place an order?
A: Simply browse our collection, select your size, and add the item to your cart. Follow the checkout prompts to complete your purchase.

Q: Do you offer free shipping?
A: Yes! We offer free standard shipping on orders over $99 AUD within Australia. For information on international shipping, delivery times, and express options, check our Shipping page.

Q: Can I change or cancel my order?
A: We aim to process and dispatch orders quickly. If you need to modify or cancel, please contact us as soon as possible — we may be able to assist before your item is shipped.

Q: Do you ship internationally?
A: Yes! We ship to selected countries worldwide — check our Shipping page for the latest list of destinations and rates.

Q: How long does shipping take?
A: Orders are typically dispatched within 1–2 business days of purchase. Delivery times depend on location, but most Australian orders arrive within 2–6 business days.

International shipping times vary by destination.

 

Products & Authenticity

Q: Are all your items authentic?
A: We do our best to ensure every item we sell is authentic. Each piece is carefully inspected before listing, including tags, materials and era-specific details.

Vintage authentication isn’t always perfect, so if an item were ever to slip through the cracks and you had concerns about its authenticity, please reach out and we’ll happily resolve the issue — including providing a full refund if necessary.

Q: Are your items new or used?
A: Vintage and streetwear clothing items are mostly pre-loved, while some curated modern pieces may be new. Every product listing clearly states the condition. All items are washed and steamed and ready to wear.

Q: Why does this item have marks, fading, holes, or other flaws?
A: Because many vintage items are pre-loved, they may show signs of wear like fading, small marks or distressing. We view these as part of the garment’s unique character — and we disclose and photograph any imperfections clearly in the listing.

Q: Why do vintage prices vary so much?
A: Vintage clothing prices can vary depending on rarity, age, condition and demand. Some pieces — particularly vintage band tees, sportswear and older branded items — are highly collectible and harder to find.

We price items based on their rarity, condition and current market value.

 

Sizing & Fit

Q: How can I find my correct size?
A: Vintage sizing often varies from modern standards. We provide detailed measurements in each listing — we recommend comparing those with your favourite fitting item so you’re confident with fit.

For more information, please refer to our Sizing Guide

Q: Can I find the same item in another size?
A: Most vintage pieces are one-off handpicked items, so the exact item isn’t available in multiple sizes. If you love a style but need it in another size, check back often — we add new items weekly.

 

Returns & Exchanges

Q: What is your returns policy?
A: You can view our full Returns & Refunds Policy on our dedicated page, which explains eligibility for refunds or exchanges and how to start a return.

 

Q: Will sold-out items restock?

A: Because vintage clothing is one-of-one, most items will not restock once they sell.

However, we release new arrivals every Thursday at 6PM AEST, so similar pieces may appear in future drops.

 

Q: Do you sell gift cards?
A: Yes! We offer digital E-Gift Cards in a range of values. After purchase, you’ll receive a unique code via email that can be used at checkout on any order.

 

Q: What qualifies as vintage clothing?
A: In general, clothing is considered vintage if it’s at least 20 years old. At AL Vintage, we specialise in authentic 80s, 90s and early 2000s (Y2K) pieces — including brands like Nike, Adidas, Polo Ralph Lauren, Carhartt, Pro Sports and vintage band tees.

 

Q: Is buying vintage clothing sustainable?
A: Yes — choosing vintage clothing is one of the most sustainable ways to shop. By giving pre-loved garments a second life, you reduce textile waste and avoid the environmental impact of fast fashion production.

 

Q: How do I care for vintage garments?
A: We recommend cold washing, gentle cycles and air drying to preserve graphics and fabric integrity. Avoid high heat, especially for vintage band tees and printed sportswear.

 

Q: When do you release new items?
A: We drop new arrivals every Thursday at 6PM AEST. Most pieces are one-of-one, so once they sell, they’re gone.

 

Q: Do you buy vintage clothing?
A: We currently focus on sourcing through trusted channels to maintain quality and authenticity. However, if you have any items you think we might be interested in, please feel free to reach out!

 

Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, Afterpay and other secure checkout options available at checkout.

 

Q: How can I tell if vintage Nike or Adidas is authentic?
A: We carefully inspect tags, stitching, materials and era-specific details to ensure authenticity. All branded items are guaranteed authentic.

 

Q: Where can I buy authentic vintage clothing in Australia?
A: AL Vintage is a Sydney-based online vintage store specialising in authentic 80s, 90s and Y2K clothing. We release 100+ new one-of-one pieces every Thursday and ship Australia-wide and internationally.

 

Connect With Us

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